INDEX OF DOCUMENTS

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FOR ENGLISH LANGUAGE STUDENTS

• Application Procedure
• ​Enquiry to study
• New Student Registration Form
• Language levels
• Level test
• Parental Consent Form
• Terms and Conditions for adult students
• ​Terms and Conditions for Online bookings
• How we work
• Code of conduct
• Complaints Procedure
• Rules for Face2face students
• Student Attendance and Work Record
• Location and Health declaration form
• Disclaimer - Covid
• Offers and Discounts
• Special Offers
• Discounts
• Accommodation
• Accommodation Form
• Information for Visa students
• Visa students - what you need to know
• ​Visa Form
• Student Questionnaires
• Yellow feedback form
• Student feedback questionnaire
• Homestay student feedback
• Homestay provider questionnaire
• ​Company questionnaire

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FOR STAFF

• Destruction of Records
• Complaints Procedure
• Complaint Form
• ​Equal Opportunities
• Working with elh
• Job application form
• Health and Safety Policy
• How staff work
• Staff annual review
• Staff feedback questionnaire
• Staff meetings
• Holiday and time off request form
• Organisational review - staff contribution
• BC and EUK publications​​

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PPMs

• PPM index
• PPMs for Staff
• PPMs for Management
• PPMs - introduction to PPM 
• PPM Teaching
• PPM Security
• PPM Welfare

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​POLICY DOCUMENTS

• Cancellation and Refund Policy
• ​Complaints Procedure   
• Complaint Form    
• Data Protection  
• Destruction of records
• Emergency Response
• Equal Opportunities 
• E-safety policy
• Expulsion
• Fire Safety at home
• Health & Safety   
• Licences, Memberships & Renewals
• Multi Media Policy
• Mobile phone policy
• Prevent
• Privacy Policy               
• Privacy Notice    
• Record Retention         
• ​Safeguarding               
• Transparency Policy           

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FOR  PARENTS

• Airport pick up and drop off
• Cancellation and Refund
  
• Code of Conduct
• Complaints Procedure
• Complaint Form
• Individual study programme and progress report
• Care of Under 18s
• Data Protection Policy
• Equal Opportunities
• ESP
• Health and Safety 
• Important information for under 16s
• Location and health declaration form
• ​Mobile phone Policy
• ​Parental Consent Form
• Qualifications of teachers
• ​Terms and Conditions for students
• ​Terms and Conditions for Online bookings
• ​Transparency Policy
• Rules for Face2Face students
• Safety and suitability criteria for offsite class administration
• Privacy notice
• Privacy Policy
• Record Retention Policy​
• U18b001
• ​Welfare policy for under 18s
• Working in the UK

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FOR AGENTS

• Working with ELH
• Agent application form
• Agent Terms and Conditions and Renewal Form
• Application procedure for students booking a course via an agent
• ​Student journey 

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FOR EXAM CANDIDATES

• How to book your exam
• Exam safety notice for Candidates

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FOR CELTA CANDIDATES

• The CELTA application prodecure
• Terms and conditions for CELTA
• The CELTA course
• CELTA delivery modes
• CELTA dates and fees
• CELTA application form
• CELTA pre interview task
• Book a CELTA Open day

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FOR COMPANIES

​Contact us

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FOR SCHOOLS

​Training provision for schools 

​Safety and suitability criteria for offsite class administration

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FOR HOMESTAY PROVIDERS

How to join our homestay providers lists
Homestay provider application form
Terms and conditions for homestay providers
​Homestay provider annual renewal form 

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Documents in alphabetical order:

• Accommodation
• Accommodation Form
• Airport pick up and drop off
• Application Procedure
• Business Development Plan
• Cancellation and Refund
• Care of Under 18s
• Code of Conduct
• ​Company questionnaire

• Complaints Procedure
• Complaint Form

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• Data Protection Policy
• Destruction of Records
• Discounts
• Disclaimer - Covid
• ​Emergency Response
• Enquiry to study
• Equal Opportunities 
• ESP
• E-safety policy
• Expulsion

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• ​Health and Safety ​
• Homestay student feedback
• Homestay provider questionnaire
• How we work​
• Important information for under 16s
• Individual study programme and progress report​
• ​Information for Visa students

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• Language levels
• Level test
• Licences, Memberships & Renewals
• Location and health declaration form
• Mobile phone policy​
• Multi Media Policy
• New Student Registration Form
• Offers and Discounts

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• Parental Consent Form
• PPM index
• PPMs for Staff
• PPMs for Management
• PPMs - introduction to PPM 
• PPM Teaching
• PPM Security
• PPM Welfare
• Privacy Notice
• Privacy Policy
• Qualifications of teachers
• Record Retention Policy​
• Rules for Face2Face students
• Safeguarding               ​
• Safety and suitability criteria for offsite class administration
• Special Offers
• Student Attendance and Work Record
• Student feedback questionnaire
• Student Questionnaires

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• ​​​​​​Terms and Conditions for students
• ​Terms and Conditions for Online bookings
• ​Transparency Policy
• U18b001

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• Visa students - what you need to know
• ​Visa Form
• ​Welfare policy for under 18s
• Working in the UK​​
• ​Welfare policy for under 18s
• Working in the UK
• Yellow feedback form

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