Emergency Response Plan
Reviewed and updated by TGV in Jan2025
This is information for you to know what to do and how we will behave if there is an emergency at English Language House.
This emergency plan should be read in conjunction with our critical incident policy and critical incident response plan.
This emergency plan should be read in conjunction with our critical incident policy and critical incident response plan.
Definitions:
- An emergency is a type of critical incident that requires immediate, life-saving intervention.
- A critical incident may escalate into an emergency if the situation becomes an immediate and significant threat.
- Critical incident plans are in place to manage these events, while emergency plans focus on the immediate response to the urgent situation.
Critical Incident
- Definition:
An unplanned event causing significant disruption, distress, or potential consequences that the immediate staff cannot resolve without assistance.
Emergency
- Definition: An event that poses an immediate threat to life, health, property, or the environment, or has already caused such harm.
- Key Characteristics:
- Requires immediate action.
- Involves protecting life and property.
- Often requires the intervention of emergency services.
- Examples: A fire, a medical emergency like a heart attack, or a serious accident.
Emergency plan (W2- part of documentation 46)
Background information
This document aims to provide some guidance on producing an emergency plan (sometimes referred to as a (critical incident policy) to help staff respond effectively to a range of emergency situations that could occur, in or away from the teaching premises, during and outside lesson times.
Unlike a business continuity plan, which focuses on continuing the operations of the business until it can return to normal, an emergency plan focuses primarily on the safety and protection of life, preservation of assets and dealing with the human aftermath of the emergency.
The plan should document comprehensive procedures for handling a security or safety emergency on the premises, on excursions or leisure activities, in the vicinity of the institution, in student accommodation or maybe where students socialise.
These procedures should include the means of verifying the whereabouts and safety of students, group leaders and staff, and communication with group leaders, staff, students, their parents, and representatives.
The plan may also include dealing with the media.
Involve all staff throughout the planning process to gain their support and input, this would include consulting facilities teams at each centre or premises. If you share space in a premises, coordinate your plan with those of your neighbours and your local council, to make sure it is compatible.
Use risk assessments to help to produce the plan; it is the process of thinking about what risks exist and how you can
reduce/minimise them that is valuable.
As the emergency plan must be applicable to a wide range of potential situations, thinking about what these situations might be is a good starting point.
Ask the question 'What can we do to help students and staff stay safe in these situations?'
A comprehensive individual plan is not required for every possible eventuality but procedures in the plan should be applicable to a wide range of potential situations, including serious injury to a student or member of staff, significant damage to school property, criminal or terrorist activity, severe weather, fire, public health incidents or the effects of a disaster in the local community.
If the plan has been written for a group of schools, or for a school with multiple premises, additional information may be required to personalise it with site-specific information for each individual centre.
How much of this policy do I share and with whom?
The whole plan must be known by all staff and relevant elements known to students. Staff should receive the whole policy at induction and through regular refresher briefings and training.
Details about the plan can also be incorporated into or referenced in the staff handbook.
Depending on the relevance of the content, hosts, group leaders and others may need to receive, in writing, key information that concerns them.
Students will benefit from knowing some key elements, probably in simplified and age-appropriate text, so that they know what's
expected of the staff around them, what they should do in an emergency and how they can stay safe. Details of this can once again be given at induction and included into the student handbook.
Format of this guide.
This document is designed to help you prepare a suitable emergency plan for your ELT organisation (University, College, School, Academy), for ease of use referred to as “school”.
It lists the minimum sections that must be included.
This list is not supposed to be a definitive list.
According to your situation, you may wish to add additional sections and information.
Each area has associated questions and notes. By responding to these questions and notes, you can produce content that is appropriate for your organisation.
Further information on emergency planning can be found via the weblinks in appendix A.
Format and accessibility of the emergency plan
The format of the plan should match that of your organisation's other policy documents. However, even though you will have promoted the content of the plan as much as possible and provided training, remember that the plan may still be needed for reference when an emergency occurs, and staff are already stressed and looking to quickly find out what they need to do. It must therefore be easily accessible to all staff and be written using plain English, to make it as easy to read as possible. Some things to consider:
A good content page or index, with page references helps
Use bullet points wherever possible or tabulated information
Flow diagrams or other illustrations may be useful
Templates for recording information or quick reference guides can be added as appendices.
Background information
This document aims to provide some guidance on producing an emergency plan (sometimes referred to as a (critical incident policy) to help staff respond effectively to a range of emergency situations that could occur, in or away from the teaching premises, during and outside lesson times.
Unlike a business continuity plan, which focuses on continuing the operations of the business until it can return to normal, an emergency plan focuses primarily on the safety and protection of life, preservation of assets and dealing with the human aftermath of the emergency.
The plan should document comprehensive procedures for handling a security or safety emergency on the premises, on excursions or leisure activities, in the vicinity of the institution, in student accommodation or maybe where students socialise.
These procedures should include the means of verifying the whereabouts and safety of students, group leaders and staff, and communication with group leaders, staff, students, their parents, and representatives.
The plan may also include dealing with the media.
Involve all staff throughout the planning process to gain their support and input, this would include consulting facilities teams at each centre or premises. If you share space in a premises, coordinate your plan with those of your neighbours and your local council, to make sure it is compatible.
Use risk assessments to help to produce the plan; it is the process of thinking about what risks exist and how you can
reduce/minimise them that is valuable.
As the emergency plan must be applicable to a wide range of potential situations, thinking about what these situations might be is a good starting point.
Ask the question 'What can we do to help students and staff stay safe in these situations?'
A comprehensive individual plan is not required for every possible eventuality but procedures in the plan should be applicable to a wide range of potential situations, including serious injury to a student or member of staff, significant damage to school property, criminal or terrorist activity, severe weather, fire, public health incidents or the effects of a disaster in the local community.
If the plan has been written for a group of schools, or for a school with multiple premises, additional information may be required to personalise it with site-specific information for each individual centre.
How much of this policy do I share and with whom?
The whole plan must be known by all staff and relevant elements known to students. Staff should receive the whole policy at induction and through regular refresher briefings and training.
Details about the plan can also be incorporated into or referenced in the staff handbook.
Depending on the relevance of the content, hosts, group leaders and others may need to receive, in writing, key information that concerns them.
Students will benefit from knowing some key elements, probably in simplified and age-appropriate text, so that they know what's
expected of the staff around them, what they should do in an emergency and how they can stay safe. Details of this can once again be given at induction and included into the student handbook.
Format of this guide.
This document is designed to help you prepare a suitable emergency plan for your ELT organisation (University, College, School, Academy), for ease of use referred to as “school”.
It lists the minimum sections that must be included.
This list is not supposed to be a definitive list.
According to your situation, you may wish to add additional sections and information.
Each area has associated questions and notes. By responding to these questions and notes, you can produce content that is appropriate for your organisation.
Further information on emergency planning can be found via the weblinks in appendix A.
Format and accessibility of the emergency plan
The format of the plan should match that of your organisation's other policy documents. However, even though you will have promoted the content of the plan as much as possible and provided training, remember that the plan may still be needed for reference when an emergency occurs, and staff are already stressed and looking to quickly find out what they need to do. It must therefore be easily accessible to all staff and be written using plain English, to make it as easy to read as possible. Some things to consider:
A good content page or index, with page references helps
Use bullet points wherever possible or tabulated information
Flow diagrams or other illustrations may be useful
Templates for recording information or quick reference guides can be added as appendices.
Emergency Response Plan for English Language House
Person responsible for updating this plan: Mrs Tatiana Giannakouri (Director ELH) in consultation with all staff.
IF YOU ARE DEALING WITH AN EMERGENCY RIGHT NOW GO STRAIGHT TO SECTION 2 FOR EMERGENCIES AT ELH
OR SECTION 4 FOR EMERGENCIES DURING OFFSITE EVENTS
CONTENTS:
1. Introduction
2 Emergencies in schools - activation
3 Emergencies in schools - implementation
4. Emergencies on educational visits - activation
5. Emergencies on educational visits - implementation
6. Stand down and recovery
7. Roles and responsibilities
Appendix 1: Closing the school due to extreme weather conditions
Appendix 2: School hazard assessment and site-specific plans
Appendix 3: Emergency contacts list
Appendix 4: Evacuation plan
Appendix 5: School site information (plan diagram, cut off valves etc)
Appendix 6: Bomb threat prompt card for reception staff
Appendix 7: Emergency arrangements for other services using the school site
Appendix 8: Incident log
IF YOU ARE DEALING WITH AN EMERGENCY RIGHT NOW GO STRAIGHT TO SECTION 2 FOR EMERGENCIES AT ELH
OR SECTION 4 FOR EMERGENCIES DURING OFFSITE EVENTS
CONTENTS:
1. Introduction
2 Emergencies in schools - activation
3 Emergencies in schools - implementation
4. Emergencies on educational visits - activation
5. Emergencies on educational visits - implementation
6. Stand down and recovery
7. Roles and responsibilities
Appendix 1: Closing the school due to extreme weather conditions
Appendix 2: School hazard assessment and site-specific plans
Appendix 3: Emergency contacts list
Appendix 4: Evacuation plan
Appendix 5: School site information (plan diagram, cut off valves etc)
Appendix 6: Bomb threat prompt card for reception staff
Appendix 7: Emergency arrangements for other services using the school site
Appendix 8: Incident log
Section 1:
INTRODUCTION
This plan relates to:
The plan provides generic guides to actions that should be considered by the Director ELH, his/her nominated deputy, and the school emergency management team (SEMT) in case of an emergency in school or the local community, or on an educational visit. It also provides supporting information.
School emergency plans should cover the whole school site and all activities taking place there. It is important to make sure that all staff on site are aware of the plan and how it affects them.
Any emergency affecting a school may afterwards be the subject of a detailed inquiry. It is important that accurate written records are kept, and that no piece of information about either the planning or the response to the incident is lost. Records may also be in the form of a recording made via a CCTV camera, a telephone or on an answer machine. The records should be retained after the incident for future reference.
INTRODUCTION
This plan relates to:
- an event which threatens the safety of students and/or staff, or a crisis which might affect the public reputation of the school, and
- where the Director ELH considers that the school will benefit from receiving additional (external) support or,
- where the community in which the school is based is affected by an emergency.
The plan provides generic guides to actions that should be considered by the Director ELH, his/her nominated deputy, and the school emergency management team (SEMT) in case of an emergency in school or the local community, or on an educational visit. It also provides supporting information.
School emergency plans should cover the whole school site and all activities taking place there. It is important to make sure that all staff on site are aware of the plan and how it affects them.
Any emergency affecting a school may afterwards be the subject of a detailed inquiry. It is important that accurate written records are kept, and that no piece of information about either the planning or the response to the incident is lost. Records may also be in the form of a recording made via a CCTV camera, a telephone or on an answer machine. The records should be retained after the incident for future reference.
SECTION 2:
EMERGENCIES AT ELH
ACTIVATION PLAN
Information about an incident may come from a staff member, student, parent, the emergency services or the Local Authority.
Whoever receives the alert should ask for, and record, as much information as possible:
EMERGENCIES AT ELH
ACTIVATION PLAN
Information about an incident may come from a staff member, student, parent, the emergency services or the Local Authority.
Whoever receives the alert should ask for, and record, as much information as possible:
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If appropriate, they should call 999 for the police, fire or ambulance, giving the information above.
IF IN DOUBT - CALL 999 Then immediately inform Mrs Tatiana Giannakouri or Mrs Mihaela Dimitriu. If neither is able to respond (they may be involved in the incident) the senior person present must follow the instructions 1-4 on the checklist of initial action by the Director ELH or their nominee.
Please see the checklist of initial action by the Director ELH or their nominee. |
Checklist of initial action by the Director ELH or their nominee
1. Assess situation
2. Take immediate action to safeguard students and staff where necessary
3. Log all communications and actions
4. Call for support
6. Refer to the list of emergency contact numbers in Appendix 3 for additional support if required.
7. Where possible, avoid closing the school and try to maintain normal routines.
Having activated this emergency plan, go on to Section 3 "implementation".
2. Take immediate action to safeguard students and staff where necessary
3. Log all communications and actions
4. Call for support
- Call 999 if appropriate
- Call the ELH emergency contact number on 07942671256
- WhatsApp and/or call Mihaela using the group WhatsApp number
- WhatsApp and/or call Clare using the group WhatsApp number
6. Refer to the list of emergency contact numbers in Appendix 3 for additional support if required.
7. Where possible, avoid closing the school and try to maintain normal routines.
Having activated this emergency plan, go on to Section 3 "implementation".
Section 3:
EMERGENCIES AT ELH
IMPLEMENTATION PLAN
STAGE 1 – ESTABLISHING THE RESPONSE
Action check list for Director ELH or their nominee coordinating SEMT (school emergency management team):
EMERGENCIES AT ELH
IMPLEMENTATION PLAN
STAGE 1 – ESTABLISHING THE RESPONSE
Action check list for Director ELH or their nominee coordinating SEMT (school emergency management team):
- Ensure that accurate, factual information is available for those arriving at the scene.
- Liaise with the police, fire and ambulance services, MK Council, and other agencies who may become involved. Act as the main contact to co-ordinate response and give your contact details.
- Inform all staff via WhatsApp.
- Inform all parents/partners of injured students. Decide how to inform other students, parent etc.
- Ensure all staff maintain a log of actions and decisions.
- Allocate tasks below among SEMT as appropriate.
Welfare
- Take actions to secure the immediate safety of students and staff – this may include evacuation or keeping the pupils and staff inside the building (sheltering).
- Establish the whereabouts of all students, staff, and visitors using timetables, registers and the visitors’ book, and make a list of those unaccounted for.
- Consider emergency communication needs. Dedicate lines for incoming and outgoing calls and arrange extra support for reception. If necessary, seek suppport to set up a public helpline for enquiries from the public in the event of a major emergency.
Line to be used for outgoing calls only +44 (0) 7486 868211 / personal mobiles
Media management
- If possible, avoid responding to media enquiries and direct them to the Director ELH who will deal with this is due course.
- Ensure that any media access to the site is monitored by ELH staff.
- Be aware of the potential problems caused by the spread of misinformation through student and/or staff use of mobile phones.
- Ensure access to the site for emergency services.
- Open/close parts of school as required, and ask buildings manager to turn off water, gas and electricity supplies if necessary.
- Ensure the buildings manager secures the school premises.
STAGE 2 – ONGOING RESPONSE
Action check list for the Director ELH or their nominee:
Action check list for the Director ELH or their nominee:
- Provide regular briefings for staff, and continue to liaise with the emergency services.
- Try to maintain normal routines as far as possible.
- Tell the staff involved to prepare a written report of their involvement, noting events and times. Inform the Local Authority’s Education safety office who will advice on reporting procedures, and inform trade unions if necessary. Accident report (SR3) forms should be completed and, in the event of serious illness or a fatality, the Health and Safety Executive should be informed within 24 hours.
- Allocate tasks listed below among SEMT
Action check list for SEMT:
Communications
Communications
- Inform students, in groups as small as practicable, considering the best way to impart tragic news (advice is available from the educational psychology service).
- Inform parents of children not directly involved in the incident, as decided by the Director ELH or nominee. Use any existing arrangements, such as a telephone tree, for contacting students and/or parents quickly and efficiently.
- Receive visitors to the school, ensuring they sign in and out.
- Establish a staff rota and ensure that staff take regular rest periods.
- Identify those students and/or staff who are badly affected, and who need extra support.
- Make arrangements for reuniting U18s with their parents.
- Take account of religious and cultural factors, and consider contact with leaders of local faith communities. In particular, some faiths may wish to hold funerals within 24 hours of death, so swift and sensitive enquiries must be made to ascertain whether it would be appropriate for representatives of the school, including pupils to attend.
- Liaise with staff to prepare a press statement, to be agreed by the Director ELH and to decide the on-going strategy for dealing with the press.
- Be prepared to be interviewed by the press if appropriate and if necessary.
- Establish a safe and secure base for the SEMT.
- Arrange a place to receive students, parents and U18s involved
Section 4:
EMERGENCIES ON OFFSITE EVENTS
ACTIVATION PLAN
The Director ELH or his/her pre-agreed nominee should be immediately informed of any incident by the group leader.
INITIAL CHECKLIST ACTION BY THE DIRECTOR ELH OR NOMINEE:
EMERGENCIES ON OFFSITE EVENTS
ACTIVATION PLAN
The Director ELH or his/her pre-agreed nominee should be immediately informed of any incident by the group leader.
INITIAL CHECKLIST ACTION BY THE DIRECTOR ELH OR NOMINEE:
- Maintain a written record of your actions using this pro forma and attached log sheet.
- Offer reassurance and support. Be aware that all involved in the incident, those at the school and you, may be suffering from shock or may panic.
- Find out what has happened. Obtain as clear a picture as you can: Who informed you of the incident? (Usually the group leader).
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Pro forma to download and complete:
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4. Remind the group leader to follow the emergency procedure advice as given here. (Leaders are advised to have a copy with them on the visit).
5. Record the details of the off-site activity/visit during which incident occurred.
5. Record the details of the off-site activity/visit during which incident occurred.
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6. Record the details of the incident:
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7. Depending on the scale of the incident, consider assembling a school emergency management team from staff to assist with the response.
Section 5:
EMERGENCIES ON OFFSITE EVENTS
IMPLEMENTATION Plan
Action check list for Director ELH or nominee
EMERGENCIES ON OFFSITE EVENTS
IMPLEMENTATION Plan
Action check list for Director ELH or nominee
Communication
............b) provision of extra communications, including public telephone helpline where appropriate
............c) help with arranging travel and transport between the incident, parents and the school
............d) help with media management, including press statements and interview briefing
............e) for an incident occurring in another UK local authority, establishing links with that authority or, for an incident occurring ............abroad, communication via the Foreign Office, to British Consulate, foreign police, etc.
- Inform school staff as appropriate, depending on the time and scale of the incident.
- Consider emergency communications needs. Dedicate lines for incoming and outgoing calls and arrange extra support for reception if required.
- Line to be used for incoming calls only (TGV on ELH emergency mobile)
- Line to used for outgoing calls only (MD on ELH mobile)
- Inform parents of any injured student – immediately inform these parents of what has happened and where their son/daughter is. Record what their plans are, e.g. to travel to their son/daughter, any assistance they need and any means of communications with them (e.g. mobile phone number). In event of a major incident the police may give advice regarding naming badly injured people or fatalities. You may also need to inform next of kin of any staff who have been involved.
- Inform parents of any other student on the visit but not directly involved in the incident. Decide which parents should be informed and by whom and contact them as appropriate. Parents should first hear of the incident from the school (or from the party leader), not from hearsay or from the media. Information given must be limited until the facts are clear and all involved parents/next of kin are informed.
- Inform the Director ELH
- Refer to the list of emergency contacts at Appendix 3.
- Refer to Section 5 for details of the support available, which includes:
............b) provision of extra communications, including public telephone helpline where appropriate
............c) help with arranging travel and transport between the incident, parents and the school
............d) help with media management, including press statements and interview briefing
............e) for an incident occurring in another UK local authority, establishing links with that authority or, for an incident occurring ............abroad, communication via the Foreign Office, to British Consulate, foreign police, etc.
- Inform student and staff at school and their parents. Decide what information you should give. Remember that information given must be limited until the facts are clear and all involved parents/next of kin are informed. In the event of a tragic incident, considering seeking support from the Educational Psychology Service about the best way to inform student and to support them afterwards. Staff and student should be told to avoid talking to the media or spreading the story unnecessarily (particularly via use of mobile phones).
- Introduce, if necessary, controls on school entrances and telephones.
- At least initially, the school is advised to avoid responding to media enquiries.
- Liaise with staff and management as early as possible, and work with them to prepare a press statement, to be agreed by the Director ELH before release.
- Arrange a quiet space to receive parents of the U18s involved as they arrive at the school.
- Tell the staff involved to prepare a written report noting events and times. Accident report (SR3) forms should be completed and, in the event of serious injuries or a fatality, the Health and Safety Executive should be informed within 24 hours.
Section 6:
STAND-DOWN AND RECOVERY
STAND-DOWN AND RECOVERY
- When the emergency services have left the school, or in the case of an incident on a school trip, when student and staff have returned home and media interest has subsided, the school can begin the recovery process.
- The Director ELH should work with the DOS, DOA and staff to develop a recovery plan for the school. A range of support should continue to be made available.
- There may be formal inquiries or even police investigations into the incident, which may continue for sometime, and require the co-operation and support of school staff, student and parents.
Recovery plan checklist
As soon as possible after the emergency:
In the longer term:
As soon as possible after the emergency:
- Liaise with parents regarding plans for attendance at funerals
- Liaise with parents regarding plans for attendance/representation at memorial services
- Arrange debriefing meetings for staff and student
- Arrange debriefing meetings for the Director ELH and SEMT
- Identify and support high-risk students and staff
- Promote discussion of the emergency in class
- Consider the need for individual or group support
- Help affected students and staff to come back into school
- Seek advice on legal issues from EnglishUK legal services
- Initiate a review of the school emergency plan, evaluating the school’s response and feeding in any lessons learnt.
In the longer term:
- Consult and decide on whether and how to mark anniversaries
- The impact of some incidents can continue for years, so through you may need to be given to ongoing identification and support measures for both student and staff who are affected.
- Remember that legal processes, enquiries and news stories may bring back distressing memories and cause upset within the school.
- Remember to make any new staff aware of which student were involved and how they were affected.
Section 7:
ROLES AND RESPONSIBILITIES
The Director ELH, or the Director ELH’s pre-agreed nominee, will take charge of the incident on behalf of the school. The school emergency management team will assist the Director ELH in managing the incident. They can seek the help from English UK.
The following agencies can provide support and assistance:
MK County Council
Education Department
• Information resource and support services for members
• Health and safety responsibilities (consultation, investigation and joint inspection)
• Will be informed by the health and safety office of incidents causing injury or threat to staff.
ROLES AND RESPONSIBILITIES
The Director ELH, or the Director ELH’s pre-agreed nominee, will take charge of the incident on behalf of the school. The school emergency management team will assist the Director ELH in managing the incident. They can seek the help from English UK.
The following agencies can provide support and assistance:
MK County Council
Education Department
- • Co-ordination of assistance throughout the Local Authority
- • Administrative support
- • Welfare services/emotional support
- • Additional accommodation
- • Health and safety advice
- • Operational support
- • Planning support
- • Communications support (including extra phones, fax lines, radio communication and activation of emergency helpline)
- • Structured debriefing
- • Activation of emergency plans
- • Transport
- • Procurement
- • Public information
- • Media
- • Care of victims
- • Other plans are appropriate
- • Transport
- • Welfare support where appropriate
- • Press officers
- • Advice and assistance with media management
- • Legal advice
- • Advice and support on health issues
- • Counselling service for staff
- • Overall control of the emergency response
- • Media relations
- • Contact with bereaved families
- • Criminal investigation
- • Fire fighting
- • Life saving and rescue
- • Chemical spillage clean-up
- • Emergency medical response
- • Transportation of casualties to hospitals
- • Access to other health services
• Information resource and support services for members
• Health and safety responsibilities (consultation, investigation and joint inspection)
• Will be informed by the health and safety office of incidents causing injury or threat to staff.
School hazard assessment and site-specific plans
Use this section to describe the major specific hazards that may affect ELH and the actions that would need to be taken in case of emergency involving these hazards.
This should include information about:
your need to assess the level of flood risk, and work out what action you can take to (a) prevent flooding or minimise damage, (b) evacuate pupils quickly and safely in case of flood.
Specific hazards identified:-
Students are made aware of the need to be vigilant and to immediately report anything unusual or uncomfortable to a member of ELH and/or the building staff.
Use this section to describe the major specific hazards that may affect ELH and the actions that would need to be taken in case of emergency involving these hazards.
This should include information about:
- • the location of chemical stores and any radioactive materials stored on site
- • details of where information on hazardous chemicals is stored (e.g. CLEAPPS guidance if relevant)
- • details of hazards such as asbestos in the fabric of the buildings, if known
- • oil tanks or other fuel storage arrangements
- • nearby industrial facilities which may pose a hazard to the school
- • rivers or streams which pose a flooding risk to the school
your need to assess the level of flood risk, and work out what action you can take to (a) prevent flooding or minimise damage, (b) evacuate pupils quickly and safely in case of flood.
Specific hazards identified:-
- • Dual carriageway with grass verge separation the area where the ELH site is located and the MK shopping centre.
- Building inside which ELH is located is open to the public.
Students are made aware of the need to be vigilant and to immediately report anything unusual or uncomfortable to a member of ELH and/or the building staff.
- • The entry and exit from the building may be especially slippery when there is snow and/or ice in the area.
Emergency contacts list
THIS SHOULD BE UPDATED IN RESPONSE TO CHANGES AND REVIEWED ANNUALLY
ELH staff identified for incident response
Director ELH on +44 (0)7942 671256
DOA on +44 (0) 7486 868211
THIS SHOULD BE UPDATED IN RESPONSE TO CHANGES AND REVIEWED ANNUALLY
ELH staff identified for incident response
Director ELH on +44 (0)7942 671256
DOA on +44 (0) 7486 868211
Evacuation plan
This section should include:
This section should include:
- an up-to-date, detailed plan of school showing evacuation routes and assembly points (this should include at least one alternative in case the emergency affects the main route or assembly point).
- information on any different evacuation routes and assembly points to be used in case of a bomb alert (e.g. assembly points may need to be further away from the building)
- procedure for sheltering (stay indoors, close doors and windows / blinds) if this is advised instead of evacuation
- information on warning signals for fire alarms, sheltering and bomb alerts
- any identified ‘place of safety’ nearby where pupils and staff can be taken if unable to return to the school for some time – this should be a village hall, leisure centre, community centre or similar - possibly village tea shop.
- information on how staff will ensure that all pupils are people visiting the site are accounted for – procedures for use of registers, visitors books etc.
- procedure for sending pupils home if the situation becomes prolonged, taking account of the need to track who has left/been collected.
School site information
This section should include:
This section should include:
- an up-to-date, detailed plan of the school, showing location of cut-off valves and switches for gas, water and electricity, and information on the drainage system
- details of who to reset the fire alarm system
- alternative access points in case of road closure, and emergency access to the school buildings
- school telephone number, fax number, and details of any additional telephone numbers (including mobiles) that could be used
- any relevant information required if the school is designated as an emergency rest centre in case of disaster in the community.
Bomb threat prompt card for reception staff
If you take a telephone call from someone who claims to have information about a bomb:
If you take a telephone call from someone who claims to have information about a bomb:
- Stay calm
- Let them finish the message without interruption. Try to record EXACTLY what they say, especially any codeword they might give.
- Make a note of:
............• the caller’s sex and approximate age
............• any accent the person has, or any distinguishing feature about their voice e.g. speech impediment, state of mind etc.
............• any distinguishable background noise
- When they have finished the message, try to ask as many of the following questions as you can, being cautious to avoid provoking the caller:
............• what time is it due to go off?
............• what kind of bomb is it?
............• What does it look like?
............• What will cause it to explode?
............• Why are you doing this?
............• What is your name?
............• What is your address?
............• What is your telephone number?
- Dial 1471 – you may get the details of where the phone call was made from. especially in the case of a hoax caller.
- Report the call to the police and the Director ELH /nominated staff member immediately. In the extremely unlikely event that there was a code word with the message, and the location of the bomb was given as a location other than the school, follow the same procedure – report the call immediately to the police, and then notify the Director ELH.
Emergency arrangements for other services using the school site
Use this section to record any separate emergency procedures for other services using the site (eg Sure Start, play schemes, after-school clubs etc). You may need to create additional appendices if there are several other services using the school
site.
Consider whether it is necessary to add extra points to the action checklists in the main body of the plan to ensure that these procedures are integrated into the school’s emergency response.
Use this section to record any separate emergency procedures for other services using the site (eg Sure Start, play schemes, after-school clubs etc). You may need to create additional appendices if there are several other services using the school
site.
Consider whether it is necessary to add extra points to the action checklists in the main body of the plan to ensure that these procedures are integrated into the school’s emergency response.
Incident log sheet of telephone calls, decisions and other matters (download & photocopy for additional sheets)
| incident_log_sheet_….docx |
