Cancellation and Postponement Fees

Source: From our Terms and Conditions for students.

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COURSE CANCELLATION OR POSTPONEMENT: 

2.1 If you want to request to cancel, change your booking, and/or ask for a refund of your course:

• You can only do this 7 working days or more before the start date of your course.
• You must request this in writing eg email (but not text or message via WhatsApp etc) and explain why you are making this request.
• If there are "exceptional circumstances" which you would like us to consider you must explain these fully in writing.
• ​You may have to pay a cancellation or postponement fee.

IMPORTANT: 
Your request to cancel, change your booking and/or ask for a refund:

• must be made in writing by email
• must arrive at the Elh office 7 working days or more before your start date
• must include your reason/s why you are making this request. 

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CANCELLATION FEES:
2.2 When you request to cancel your course the following cancellation fees apply: 

• £100 cancellation fee if you cancel 2 weeks or more before your course start date.   
• £250 cancellation fee if you cancel less than 2 weeks before your course start date. ​

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POSTPONEMENT FEES: 
2.3 When you request to change the dates of your course the following postponement fees apply: 

• £20 postponement fee if you change your course dates 4 weeks or more before your course start date 
• £50 postponement fee if you change your course dates 2 weeks or more before your course start date
• £75 postponement fee if you change your course dates less than 2 weeks before your course start date

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Course Cancellation fee

£100.00 - £250.00

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Course Postponement fee

£20.00 - £75.00

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