Complaint Form:
If you have a problem with your lessons please talk to your teacher in the first instance. If your teacher cannot help or you have a problem that your teacher cannot help you with we can arrange for you to speak privately to either Clare or Mihaela who will try to find a solution that you are happy with
If you are still unhappy after this and you think that your problem has not been resolved you can use this form to make a formal complaint. This formal complaint will be dealt with by one or more members of our senior management team; ie the DOA, and/or DOS and/or the Director ELH. They may ask to speak to you privately about this so they can get a full understanding of what happened and let you know what is possible and/or can be done to solve the problem.
If you are still unhappy after this and you think that your problem has not been resolved you can use this form to make a formal complaint. This formal complaint will be dealt with by one or more members of our senior management team; ie the DOA, and/or DOS and/or the Director ELH. They may ask to speak to you privately about this so they can get a full understanding of what happened and let you know what is possible and/or can be done to solve the problem.