ENGLISH LANGUAGE HOUSE
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    • Taster Lessons

TERMS AND CONDITIONS AND GDPR FOR EXAM CANDIDATE ENTRY 

IMPORTANT INFORMATION:
Before you complete the exam booking form and pay the examination entry fee please read the Terms and Conditions and Privacy and Data Protection Policies below.   

TERMS AND CONDITIONS FOR EXAM ENTRY

EXAMINATION ENTRY FEES
Examination entry fees must be paid within 3 days of submitting your exam booking form and no less than 8 weeks before the exam date. If no payment is made we cannot hold a place for you in the exam you have selected. Examination entry fees are non-refundable unless ELH has to cancel an exam on the date you have selected due to low candidate entries. In exceptional circumstances candidates can email the Elh Office, no less than 6 weeks before the examination date, with official proof of a medical or other reason why they cannot sit the exam. The Elh Office will take into consideration the exceptional circumstance described and may, at their discretion, either (i) issue a partial refund of the exam entry fees or (ii) transfer the candidate to a future session at a lower entry fee. 

HOW TO PAY AND WHEN 
Payment can be made via our website within 3 days of submitting your exam booking form and no less than 8 weeks before the exam date. When booking for 3 or more candidates we can issue an invoice which can be paid by bank transfer. Please request this by email no less than 10 weeks before the exam date. Full payment of the invoice must be made within 3 days.

EXAM GROUP ENTRIES 
If you have a group of adult students who want to sit the same exam on the same day please contact us to let us know. We can accept adult groups of 4 students or more to sit an exam on the same day.

ENGLISH FOR SCHOOL EXAMS
Schools that have students who wish to sit one of the English for Schools exams should book a group of 6 candidates or more to sit the same exam on the same day. Sometimes it may be possible to accept a smaller group but only if the exam is already taking place because another school has booked for 6 or more students.
Schools are responsible for their candidates and must ensure they follow the procedure required for entry and participation of an exam. They will also need to provide adult supervision of their under 18 candidates during the examination date/s.
Schools which book less than 6 candidates do so at their own risk as, if one or more of their 
candidates withdraws or is unable to attend the examination for any reason, this may leave their group with only one candidate and the remaining candidate may be unable to complete the Speaking Test and may not receive a grade as a consequence. Cambridge Assessment English and the ELH Open Examination Centre will be unable to approve a refund or the use of a Dummy Partner for the Speaking Test in such circumstances.
The closing date for group bookings is 10 weeks before the examination date and full fees, as shown on your invoice, must be paid no less than 8 weeks before the examination date. Late entries for bookings received less than 8 weeks before the examination date may be possible, if there is space and providing there is sufficient time to process these. Late entries may incur an exam late entry fee in addition to the examination entry fee. 

EXAM LOCATION
The Exam location will be confirmed on the candidate exam timetables that we will email to candidates.

TIMETABLES
Candidates must make sure that they are free on all the dates and times that their exams may take place. Sometimes it may be possible to do all the papers on the same day but usually we may do the Listening and Speaking papers on a different day either up to 6 days before or up to 6 days after the written paper. Candidates must make sure they are free during this time and can come to a listening and/or speaking test on a different day if necessary. 
Candidates will receive confirmation of their listening and speaking tests no less than two weeks before the examinations. They will also receive details of the times of all papers they will sit during the written exam.
​

WHAT WE WILL EMAIL TO CANDIDATES
We will email all candidates with their exam timetable and include: 
  • Detailed instructions about their exam
  • The examination rules and regulations
  • Maps of the location of their exam

PROOF OF IDENTITY
Candidates must bring to each examination:
  • their passport - without this a candidate will be unable to sit their exam  
  • their name and signature that they used when they registered
  • all their timetable documents

CANDIDATE CHANGE OF ADDRESS OR EMAIL
If a candidate changes their address or email they must email us immediately and let us know. If we do not respond they must telephone to make sure their email did not go into "spam" and that we know about this change. It is very important because we will always send a candidate's exam timetable and important information to the last email the candidate gave us. 

PHOTOGRAPHS
On the day of the speaking test we may need to take a photograph of each candidate for Cambridge. This is to check ID and make sure the correct person is taking the test. Candidates must sign a consent form to agree to this. If a candidate refuses to sign this form and/or allow their photograph to be taken they will not be permitted to sit their exam.

COMPLETE THE EXAM BOOKING FORM
Complete the exam booking form no less than 8 weeks before the examination date. Late entries may be possible after this date but they may incur an additional late entry fee. To find out if we can accept late entries WhatsApp us on 07942 671256 to check. 

HOW WE PROTECT YOUR PRIVACY
Data Protection Policy      Privacy Policy        Privacy Notice     Transparency Policy      Record Retention Policy           ​Complaints Procedure
Please read our policies and make sure you are happy with what we do when we collect your information. If you have any questions you can contact us.  

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STAY IN TOUCH
English Language House can accept students who need a short term study visa of up to 11 month to study English Language in the UK.   
English Language House is on the UK Register of Learning Providers:  UKPRN number: 10030742

E L H LIMITED - Company registration no: 3965199

ABOUT_ENGLISH_LANGUAGE_HOUSE
​
The ELH story               
Why Study at ELH               ​              
The Social Programme       
What Our Students Think                     
News &. Views      Safety&Suitability.Criteria.for.Offsite.Class.Admin

FEEDBACK               
Students           
Accommodation
Staff                           
Homestays
Corporate
ELH TERMS AND CONDITIONS              T&Cs.for.Students              ​
 T&Cs.for.Agents/ETOs              T&Cs.for.Homestay.Providers
T&Cs.for.Exam.Candidates                          

POLICY DOCUMENTS               
​Safeguarding               
​
Health & Safety              
Data Protection               
Prevent
Privacy Policy               
Privacy Notice               
Transparency Policy             
Record Retention               
​Complaints Procedure             
Equal Opportunities 
​Mobile Phone Policy
USEFUL INFORMATION             
Application Procedure for English Language students                ​
How to book a course-an exam-a trip or activity homestay etc               
Staying safe abroad 
Level Chart     
​
Test your English             
Information for students who need a visa to study English in England               
What's On ​                           

INFORMATION FROM THE DEPARTMENT OF EDUCATION               Keeping_children_safe_in_Education

Copyright English Language House
​important information
  • Home
    • About English Language House >
      • The ELH Story
      • Our Teachers and Staff >
        • Careers >
          • English Language Teacher
          • CELTA Trainer
      • Our Students >
        • Gallery >
          • at StudyWorld 2017
      • Our Social Programme >
        • Milton Keynes 50th Birthday
        • Play your Shakespeare
        • What's on next
      • Why study with ELH? >
        • What we Offer
        • Testimonials
      • Term Dates
      • Dates we are closed
      • Directions to ELH
      • News and Views >
        • Covid news and updates
    • About Milton Keynes >
      • The Town of MK
      • Accommodation in MK
      • Jobs in Milton Keynes
    • About the Open Examination Centre
    • How to Join >
      • How quickly can improve your English
    • The Elh Blog
  • English Courses
    • How to join an English programme
    • English Programmes >
      • Classes >
        • Description of classes
        • FREE Classes and how to join >
          • Free Class Level test
          • Free Class Booking Form
          • Free class priority entry fee
          • FREE Class Orientation
      • Lessons >
        • Schedule of Group Lessons
      • Language levels
      • Modes of Study
      • Tutorials
      • Prices >
        • Face2Face Prices
        • Live Online Prices
    • English for Under 18s >
      • Junior Summer School
    • English for Corporate Clients >
      • Corporate client enrolment form
      • Corporate Learner needs analysis
      • ONA Organisational needs requirement form
    • English at Home
  • Online learning
    • Online Learning Options >
      • Code of Practice for Online delivery
    • E-Learning and how to join >
      • E-learning enrolment form
      • Troubleshoot e-learning
    • About Live Online Learning
    • About Mixed Mode Learning
    • About Hybrid Learning
    • Foreign Language Lessons Online
  • Teacher Training
    • How to apply for the CELTA >
      • CELTA Application Form
      • CELTA Pre Interview Task
    • CELTA >
      • About the CELTA at ELH
      • The CELTA info pack >
        • CELTA dates
        • CELTA fees
        • Possible CELTA timetables
        • The Online CELTA
        • The Face2Face CELTA
        • The Mixed Mode CELTA
      • CELTA Open Day >
        • Book a CELTA open day
      • CELTA interview >
        • CELTA interview
        • CELTA at interview checklist
        • CELTA at interview task
        • Interviewer's checklist
      • CELTA feedback >
        • CELTA mid course feedback form
        • CELTA End of Course Feedback Form
    • Delta >
      • Delta Application
      • The Delta application fee
      • About the Delta application fee
    • CPD and Teacher Training
  • Exam Centre
    • How to Book an exam >
      • Exam Entry Form
    • The Open Examination Centre >
      • Exam Dates
      • Exam Fees
      • Exam Day Useful Tips
      • Exam Safety & Security
      • Trinity Exams >
        • Trinity English Exams
        • Trinity Exams at Elh
        • Trinity Exam fees
        • Trinity SELTS preparation Courses
    • The Delta Exam >
      • Delta exam dates
  • Information
    • ... for Students >
      • How to join English lessons >
        • 2023 NEW Student Registration Form
        • Parental Consent Form
        • Student Level test
        • Terms and Conditions >
          • T&Cs4 Students
          • T&CS Exam Entry + GDPR
          • CELTA T&Cs
          • T&Cs for Online
          • T&C4HomestayProviders
        • Policy documents
      • How we work >
        • Code of Conduct
        • Complaints procedure
        • Rules for f2f Students
        • St attendance & achievement
        • Location and health declaration form
        • Disclaimer - Covid 19
      • Offers and Discounts >
        • Special Offers
        • Discounts
      • Accommodation >
        • Accommodation in MK
        • Accommodation in homestay
        • Information for students who want homestay
        • Pay for your homestay
        • Accommodation Form
      • Information for Visa Students >
        • Visa form
        • Advice for Visa students
      • New Student Induction >
        • How to conduct a New Student Induction
        • Student Welcome Pack
        • New Student Quiz
        • How to log into your email
        • How to use Zoom
      • Student Questionnaires >
        • Yellow Feedback Form
        • Student Feedback Questionnaire
        • Homestay Student Feedback
    • ... for Parents >
      • Care of Under 18s
      • Welfare policy for Under 18s
      • parental consent form
    • ... for CELTA / Delta Trainees
    • ... for Agents >
      • How to join ELH as an agent >
        • Agent Application form
        • Agent T&Cs and Renewal
      • How to introduce a student to ELH >
        • Your Students' Journey
        • Student Introduction Form:
    • ...for Exam Candidates >
      • Exam Safety Notice for Candidates
    • .... for Companies and Schools >
      • Courses for groups
      • Training provision for schools
    • .... for Homestay providers >
      • How to Join our Homestay Providers
      • Homestay Provider Application Form
      • Homestay Provider Annual Renewal Form
      • Homestay availability
      • Homestay Provider Questionnaire
    • ..... for Staff >
      • Zoom invitations to lessons
      • Docs for Staff
  • Contact
    • The Elh Office on Zoom
    • Book an appointment
    • Enquiry about lessons and exams
  • Pay
    • The Course Fee
    • The Examination Fee
    • The Registration Fee
    • The Visa Admin Fee
    • The Booking fee
    • Taster Lessons