T&CS Exam Entry + GDPR

EXAM TERMS AND CONDITIONS FOR CANDIDATE ENTRY AND GDPR

IMPORTANT INFORMATION Before you Complete the "Exam Registration form" at the bottom of this page, please read the "Exam Terms and Conditions for Candidate Entry" and see our "Privacy and Data Protection Policies". You can complete the Exam Registration Form online or you can print it, fill it in and email it or post it back to us, or bring in into our office in person.

EXAM TERMS AND CONDITIONS FOR CANDIDATE ENTRY

EXAMINATION FEES

Full Examination fees must be paid by the due date on your invoice. If they are not paid you may not be entered for the exam of your choice and forfeit any booking fees already paid. Examination fees, inclusive of the initial booking fees, are non-refundable. In exceptional circumstances candidates can email the Examination Officer with official proof of medical or other reasons why a refund should be considered at the discretion of the ELH Open Examination Centre and the Examination officer will take this into consideration and may issue a partial refund of up to 50% of the total examination fees. Fees cannot be transferred to a future session.

HOW TO PAY AND WHEN

Candidates can book their exam by paying a booking fee of £30 via the website. After this the office will email them with an invoice for the outstanding balance. They can pay this by credit card or by bank transfer. Alternatively we can invoice for the full fees and candidates or schools entering a number of candidates can pay full fees by the invoice due date.

SCHOOL GROUP ENTRIES FOR the Key, Preliminary and First for schools exams.

We recommend that schools enter no less than 6 candidates for the Cambridge Key, Preliminary and First English for Schools exams.

The ELH Open Examination Centre may from time to time agree to accept smaller groups of candidates from schools to an examination session on a date that is good for these schools. If you are a school and wish to enter a small number of candidates on an exam date of your choice, please be aware that these entries are made at your own risk. Should any of your candidates choose to withdraw or be unable to attend the examination for any reason, leaving your group with only one candidate at any point, this remaining candidate may be unable to complete the Speaking Test and may not receive a grade as a consequence.
Cambridge Assessment English and the ELH Open Examination Centre will be unable to approve a refund or the use of a Dummy Partner for the Speaking Test in such circumstances.

Please note that the normal minimum entry requirement for schools is four candidates. If your school wishes to enter less than 4 candidates you must ask us first before you register these candidates.

The ELH Open Examination Centre will need to submit all entries to Cambridge no less than 4 weeks before the examination date and no less than 6 weeks before if entering candidates that require special arrangements,

EXAM LOCATION

The Exam location will be confirmed on candidate exam timetables we will email to candidates.

TIMETABLES

Candidates must make sure that they are free on all the dates and times that their exams may take place. Sometimes it may be possible to do all the papers on the same day but usually we may do the Listening and Speaking papers on a different day either up to 6 days before or up to 6 days after the written paper. Candidates must make sure they are free during this time and can come to a listening and/or speaking test on a different day if necessary.
Candidates will receive confirmation of their listening and speaking tests no less than two weeks before the examinations. They will also receive details of the times of all papers they will sit during the written exam.

WHAT WE WILL EMAIL TO CANDIDATES

We will email all candidates with their exam timetable and include:

Detailed instructions about their exam
The examination rules and regulations

Maps of the location of their exam

PROOF OF IDENTITY

Candidates must bring to each examination:

their passport or national ID card with photograph,
their name and signature that they used when they registered
all their timetable documents

If they do not do this, they might be unable to sit the exams.

CANDIDATE CHANGE OF ADDRESS OR EMAIL

If a candidate changes their address or email they must email us immediately and let us know. If we do not respond they must telephone to make sure their email did not go into "spam" and that we know about this change. It is very important because we will always send a candidate's exam timetable and important information to the last email the candidate gave us.

PHOTOGRAPHS

On the day of the speaking test we must take a photograph of each candidate for Cambridge. This is to check ID and make sure the correct person is taking the test. Candidates must sign a consent form to agree to this. If a candidate refuses to sign this form and/or allow their photograph to be taken they will not be permitted to sit their exam.

COMPLETE THE REGISTRATION FORM

Candidates must complete the registration form as soon as possible before the closing date for the exam. ( the closing date is usually 6 weeks before the examination date.) Late entries, if we can accept, them may incur an additional "Late Entry Fee" of £35 to cover last minute changes and administrative costs.
If you have any questions please contact the ELH Open Examination Centre before you complete the Exam Registration Form.

HOW WE PROTECT YOUR PRIVACY

Data Protection Policy Privacy Policy Privacy Notice Transparency Policy Record Retention Policy Complaints Procedure

Please read our policies and make sure you are happy with what we do when we collect your information. If you are happy and want to complete the form below, you can do this now. However, if you prefer not to submit sensitive personal information online, you can can send us the same information by post or by email or you can just pop into our office and show us your passport or ID in person. Our contact details are here.

You can now send us the following information by post, email or bring it into the ELH Office or you can complete the online exam registration form.

Exam Name
Date of Examination session - the specific exam and the date or session for which you would like to be entered.
Full name - your full name as it appears on your passport or photographic ID.
Contact details - your UK address, your UK telephone number and email address.
Date of birth - as it appears on your passport or photographic ID.
Passport or ID number - the number of the photographic ID you will bring to the exams.
A Copy of your passport or ID showing your photograph and information 3 to 6 clearly