HOW WE WORK
Our goals and values are always the same and we always want our students to be happy studying and learning English at Elh.
Much has changed since Covid and we want to make sure that students and staff feel safe when they come to the school for face2face lessons. English Language House will always follow the government guidelines to ensure everyone at Elh can feel safe and can carry on learning. You can see our Covid Risk assessment to see what we are doing now.
HOW WE REGISTER NEW STUDENTS:
We send you information about English programmes you can join. You tell us what you want and then you can join by completing the NEW Student Registration Form and the Level Test. Then we will send you an invoice for your fees or, if you prefer, you can pay via the website. After this you can start your course.
WHAT HAPPENS IF YOU NEED TO STAY AT HOME?
DO YOU NEED TO SELF ISOLATE?
If you are ill with flu or you have any other Covid symptoms, please do not come to Face2Face lessons. You should WhatsApp or email us to tell us you need to self isolate and we will arrange for you to join your lesson/s live online.
If you are ill with flu or you have any other Covid symptoms, please do not come to Face2Face lessons. You should WhatsApp or email us to tell us you need to self isolate and we will arrange for you to join your lesson/s live online.
HOW WE CONDUCT ONLINE LESSONS
We use Zoom to run live online lessons. These lessons may be One2One, Two2One. Three2One or Small group lessons for adults or children. We can also use Skype for live online lessons if students are unable to use Zoom.
Students who join our live online lessons will get one of more of the following, where possible:
- a personal Elh Gmail address
- an Elh group WhatsApp with their name
- access to the elh googledrive
- access to digital learning material
HOW WE COMMUNICATE
For instant messaging we create a WhatsApp group account for each student. This WhatsApp group account contains:
Students will use this WhatsApp group account to communicate with us if they need an immediate response.
- the student's name and mobile number
- Tatiana's name and mobile number
- the Elh Office name and mobile number
- the DOS at Elh mobile number
Students will use this WhatsApp group account to communicate with us if they need an immediate response.
For email communication, students email us on info@englishlanguagehouse.co.uk
This is the email for the ELH Office which deals with all student enquiries, timetabling of lessons, changes, request etc.
Mihaela or Tatiana at the ELH office, will pick up and respond to students' emails when these are sent to
info@englishlanguagehouse.co.uk and there will be no delay in responding and dealing with an enquiry.
Other email addresses may be used from time to time but these are for internal use only and emails sent there may not be picked up by Mihaela at the ELH office so there may often be a delay in responding if students use these.
This is the email for the ELH Office which deals with all student enquiries, timetabling of lessons, changes, request etc.
Mihaela or Tatiana at the ELH office, will pick up and respond to students' emails when these are sent to
info@englishlanguagehouse.co.uk and there will be no delay in responding and dealing with an enquiry.
Other email addresses may be used from time to time but these are for internal use only and emails sent there may not be picked up by Mihaela at the ELH office so there may often be a delay in responding if students use these.
HOW WE CONDUCT FACE2FACE LESSONS
Face2face lessons have started again in our ELH classrooms in Central Milton Keynes.
However, please bear in mind that if there is another rise in covid infections and there is another lockdown, or if students and staff do not feel safe, we can change from face2face to fully online or hybrid learning lessons.
However, please bear in mind that if there is another rise in covid infections and there is another lockdown, or if students and staff do not feel safe, we can change from face2face to fully online or hybrid learning lessons.
The way we offer face2face lessons has changed since the first lockdown. Our timetable of lessons has changed, the days and times of lessons has changed and the number of students we can take in each classroom has changed. All this has happened so that we can follow government guidelines and make sure that all our students and staff feel safe when they come to study at Elh.
HOW WE ENSURE STUDENTS AND STAFF FEEL SAFE AT ELH:
Students and staff will need to complete a location and health declaration form before they can come to ELH.
Students arriving into the UK from certain countries may need to self isolate for 14 days before they can start their course.
Here is a list of the countries from where you can travel to the UK and may not need to self-isolate when you arrive.
This list changes so please check it before you travel. If you arrive to the UK from a country that is not on this list you will need to self isolate for 14 days. After the 14 days and providing you do not have any covid symptoms, you will need to complete and sign a student location and health declaration form before you can start your course at Elh.
Here is a list of the countries from where you can travel to the UK and may not need to self-isolate when you arrive.
This list changes so please check it before you travel. If you arrive to the UK from a country that is not on this list you will need to self isolate for 14 days. After the 14 days and providing you do not have any covid symptoms, you will need to complete and sign a student location and health declaration form before you can start your course at Elh.
If you have symptoms you MUST NOT come to Elh and you should get tested. You can see what you need to do here.
While you are self-isolating or if you need to wait for the results of a covid test before you can attend face2face lessons, you can join our live online lessons.
WHEN STUDENTS ARRIVE AT ELH
- Students will need to wear a face mask when they arrive to study at ELH.
- Tables and chairs for students in classrooms will be placed in accordance to social distancing rules.
- Teachers and Elh staff will maintain social distancing and will wear a mask and/or face shield visor when they speak to students and each other.
- We will not use handouts or photocopies during lessons. Students will either be asked to buy their own coursebook for their course or will be sent worksheets and study material digitally ie by email, googledrive, padlet, slack etc
- Study bubbles will be created so that students will study together in the same groups.
- Students' arrival and departure time/s will be staggered to ensure students stay in their bubbles and to reduce contact between students from different study bubbles.
- Students will use digital platforms and apps for group work, pair work, collaborative activities and homework.
WHAT WE WOULD LIKE YOU TO DO EACH DAY:
- Maintain social distancing at all times.
- Arrive and leave your classroom at your allocated time.
- Bring your own hand sanitiser with you and use this throughout the day.
- Wear a mask when you arrive and leave and during your lesson if necessary.
- Wear gloves if this is necessary.
- Wash your hands after you use the public toilets in the building.
- Bring a pack of sanitiser wipes with you and use these to wipe your desk and/or chair before and after you use it.
- Bring a pack of tissues with you and use these where necessary ie if you need to sneeze, to push buttons in the lift, open doors using door handles etc
- Do not share pens, paper, books, tissues etc with others.
- Do not come to class if you have any covid symptoms eg a cold or a sniffle, a sore throat, a temperature etc, even if you do not think this is Covid.
- Do not enter the ELH Office without an appointment.
NOTE THAT: There will be hand sanitisers in each room at ELH and throughout the building but it is best if you bring your own since then you are sure about what you are using and how safe this is for you.
WHAT TEACHERS AND STAFF WILL DO EACH DAY
- Teachers will have their own room to use each day.
- They will wear and a mask and a face shield visor when students arrive and leave the class.
- They will maintain social distancing during lessons and may teach smaller groups of students in their class.
- They will have their own hand sanitiser and sanitiser sprays for use in each classroom as required.
- They will share resources and material for lessons digitally with students; they not hand out books, photocopies, worksheets etc to students during the lesson.
- Teachers will be part of the study bubbles we create.
Government guidance for full opening: schools
Updated 7 August 2020
Updated 7 August 2020
System of controls
This is the set of actions schools must take. They are grouped into ‘prevention’ and ‘response to any infection’ and are outlined in more detail in the sections below.
Prevention:
1) minimise contact with individuals who are unwell by ensuring that those who have coronavirus (COVID-19) symptoms, or who have someone in their household who does, do not attend school
2) clean hands thoroughly more often than usual
3) ensure good respiratory hygiene by promoting the ‘catch it, bin it, kill it’ approach
4) introduce enhanced cleaning, including cleaning frequently touched surfaces often, using standard products such as detergents and bleach
5) minimise contact between individuals and maintain social distancing wherever possible
6) where necessary, wear appropriate personal protective equipment (PPE)
Numbers 1 to 4 must be in place in all schools, all the time.
Number 5 must be properly considered and schools must put in place measures that suit their particular circumstances.
Number 6 applies in specific circumstances.
Response to any infection:
7) engage with the NHS Test and Trace process
8) manage confirmed cases of coronavirus (COVID-19) amongst the school community
9) contain any outbreak by following local health protection team advice
Numbers 7 to 9 must be followed in every case where they are relevant.
This is the set of actions schools must take. They are grouped into ‘prevention’ and ‘response to any infection’ and are outlined in more detail in the sections below.
Prevention:
1) minimise contact with individuals who are unwell by ensuring that those who have coronavirus (COVID-19) symptoms, or who have someone in their household who does, do not attend school
2) clean hands thoroughly more often than usual
3) ensure good respiratory hygiene by promoting the ‘catch it, bin it, kill it’ approach
4) introduce enhanced cleaning, including cleaning frequently touched surfaces often, using standard products such as detergents and bleach
5) minimise contact between individuals and maintain social distancing wherever possible
6) where necessary, wear appropriate personal protective equipment (PPE)
Numbers 1 to 4 must be in place in all schools, all the time.
Number 5 must be properly considered and schools must put in place measures that suit their particular circumstances.
Number 6 applies in specific circumstances.
Response to any infection:
7) engage with the NHS Test and Trace process
8) manage confirmed cases of coronavirus (COVID-19) amongst the school community
9) contain any outbreak by following local health protection team advice
Numbers 7 to 9 must be followed in every case where they are relevant.
