ENGLISH LANGUAGE HOUSE
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Data Protection Policy

ELH DATA PROTECTION POLICY- document last updated 13th May 2021 

The Management of E L H Limited, located in Milton Keynes is committed to compliance with all national UK laws in respect of personal and sensitive data, and to protecting the rights and privacy of individuals. This includes programme participants, learners, staff and others in accordance with the Data Protection Act.
ELH Ltd is registered as a Data Controller with the Information Commissioner’s Office to process information about its staff, participants, learners and other individuals with whom it has dealings for administrative purposes (e.g. to recruit and pay employees/staff, to administer programmes of provision, to collect fees, and to comply with legal obligations to funding bodies and government). To comply with the law, information about individuals must be collected and used fairly, stored safely and securely and not disclosed unlawfully to any third party.

In particular ELH will:
● process personal data in accordance with the GDPR principles which are the core regulations.

These are as follows:
1. Lawfulness, fairness and transparency
  • We will collect Personal Data, that we need lawfully, and we will use this fairly and transparently. We will tell data subjects ( ie people who provide us with their personal information) why we need their data, how long we intend to keep this, the names of any 3rd parties who will see it, and what rights data subjects have regarding the personal data we collect, save and/or process.
We will provide people with a privacy notice explaining this to them
2. Purpose Limitations
3. Data Minimisation
4. Accuracy
5. Storage Limitations
6. Integrity and Confidentiality, and
7. Accountability
  • only process personal data that is collected lawfully
  • collect only the minimum personal information required for these purposes and not processing excessive personal information;
  • provide clear information to individuals about how their personal information will be used and by whom;
  • only process relevant and adequate personal information; process personal information fairly and lawfully;
  • maintain an inventory of the categories of personal information processed by the organisation;
  • keep personal information accurate and, where necessary, up-to-date;
  • retain personal information only for as long as is necessary for legal or regulatory reasons or for legitimate organisational purposes;
  • respect individuals’ rights in relation to their personal information, including their right of subject access;
  • keep all personal information secure;
  • only transfer personal information outside the EEA in accordance with data protection legislation and where it can be adequately protected;
  • only apply the various exemptions allowable by data protection legislation where applicable;
  • use a Personal Information Management System (PIMS) to enable this policy to be implemented;
  • where appropriate, identify internal and external stakeholders and the degree to which these stakeholders are involved in the governance of the organisation’s PIMS; and identify those workers with specific responsibility and accountability for the PIMS

The policy applies to all employees/staff, clients, contractors, participants and learners at ELH.
Any breach of the Data Protection Act 1998 or this Policy will be dealt with under ELH’s disciplinary policy and may also be a criminal offence, in which case the matter will be reported as soon as possible to the appropriate authorities. Partners, other agencies and any third parties working with or for ELH , and who have or may have access to personal information, will be expected to have read, understood and comply with this policy. No third party may access personal data held by ELH without having first entered into a data confidentiality agreement which imposes on the third party obligations no less onerous than those to which ELH is committed and which gives ELH the right to audit compliance with the agreement.

This policy statement is communicated to all persons working for or on behalf of ELH who are expected to comply with this policy.

The Data Protection Act specifies that any person who has personal or sensitive data held by ELH has the right to access their data. On satisfactory submission of a subject access request form and a processing fee, ELH will respond appropriately within 40 days. To request a Subject Access Request Form please email [email protected]

This policy is approved by the Director ELH on behalf of the management of ELH.
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STAY IN TOUCH
English Language House can accept students who need a short term study visa of up to 11 month to study English Language in the UK.   
English Language House is on the UK Register of Learning Providers:  UKPRN number: 10030742

E L H LIMITED - Company registration no: 3965199

ABOUT ENGLISH LANGUAGE HOUSE
  • ​The ELH story               
  • Why Study at ELH               ​              
  • The Social Programme       
  • What Our Students Think                     
  • News &. Views      Safety&Suitability.Criteria.for.Offsite.Class.Admin


FEEDBACK  FORMS             
  • Students           
  • Accommodation
  • Staff                           
  • Homestays
  • Corporate

OUR CERTIFICATES & LICENCES
  • ICO Certificate
ELH TERMS AND CONDITIONS
  • ​T&Cs.for.Students              ​
  •  T&Cs.for.Agents/ETOs              T&Cs.for.Homestay.Providers
  • T&Cs.for.Exam.Candidates                          

POLICY DOCUMENTS               
  • ​Safeguarding               
  • ​Health & Safety              
  • Data Protection               
  • Prevent
  • Privacy Policy               
  • Privacy Notice               
  • Transparency Policy             
  • Record Retention               
  • ​Complaints Procedure             
  • Equal Opportunities 
  • ​Mobile Phone Policy
USEFUL INFORMATION             
  • Application Procedure for English Language students                ​
  • How to book a course-an exam-a trip or activity homestay etc               
  • Staying safe abroad 
  • Level Chart     
  • ​Test your English             
  • Information for students who need a visa to study English in England               
  • What's On ​                           

INFORMATION FROM THE DEPARTMENT OF EDUCATION 
  • Keeping_children_safe_in_Education

Copyright English Language House
​important information
  • Home
    • About: >
      • English Language House >
        • The ELH Story
        • News and Views
        • Working with ELH >
          • English Language Teacher
          • CELTA Trainer
          • Examiner
          • Invigilator for exams
      • Milton Keynes >
        • Accommodation in MK
      • The Open Examination Centre
      • The Teacher Training Centre
      • Our Students >
        • Gallery >
          • at StudyWorld 2017
        • New Student Induction >
          • Student Welcome Pack
          • New Student Quiz
          • How to log into your email
          • How to use Zoom
          • Zoom Chat
        • Progress tests >
          • Progress test T4
        • Hurdle test >
          • IELTS Hurdle test
      • Our Teachers and admin staff >
        • New Staff induction
        • Information for Elh Staff >
          • How to conduct a New Student Induction
      • Our Social Programme >
        • Milton Keynes 50th Birthday
        • Play your Shakespeare
        • What's on next
      • Our newsletter
    • How we work >
      • With Agents >
        • How to join ELH as an agent >
          • Agent Application form
          • Agent T&Cs and Agreement
          • Agent Annual Renewal Form
        • How to introduce a student to ELH >
          • Entry procedure for Sts via Agent
          • Student Introduction Form:
          • Student Entry Journey via Agent
      • With Companies and Schools >
        • Courses for groups
        • Training provision for schools
      • With Homestay providers >
        • How to Join our Homestay Providers
        • Homestay Provider Application Form
        • Homestay Provider Annual Renewal Form
        • Homestay availability
        • Homestay Provider Questionnaire
      • With students >
        • St self evaluation of learning
        • Code of Conduct
        • Complaints procedure
        • Complaint Form
        • Rules for f2f Students
        • Location and health declaration form
        • Disclaimer - Covid 19
      • With_ staff
      • Index of docs
    • Directions to ELH
    • Accommodation >
      • Accommodation Form
    • Information for Parents >
      • Care of Under 18s
      • Welfare policy for Under 18s
      • parental consent form
    • Information for Students >
      • How to book your lessons
      • Student Challenge
      • Try before you buy
      • Offers and Discounts
    • Why study with ELH? >
      • What we Offer
      • Testimonials
    • Our Term Dates >
      • Dates we are closed
  • English lessons
    • How to book your English lessons >
      • NEW Student Registration Form
      • Parental Consent Form
      • Student Level test
      • Visa to study English in the UK >
        • Read the information for Visa students
        • See the advice for Visa students
        • Visa Form
      • Terms and Conditions >
        • T&Cs4 Students
        • T&CS Exam Entry + GDPR
        • CELTA T&Cs
        • T&Cs for Online
        • T&C4HomestayProviders
        • T&Cs4 Students living in homestay accommodation
      • Policy documents
    • English Programmes >
      • Class Description
      • FREE Courses and how to join >
        • Free class booking form
        • Free Class Level test
        • Orientation for free classes
        • Free Class Dates: >
          • Free Classes Oct, to Dec.
          • Free Classes March to May
          • Free Classes June to Aug.
          • Free Classes July to Aug.
          • Free Classes Sept. to Oct.
      • Types of Lessons >
        • About Group Lessons
        • About Three2One Lessons
        • About Two2One Lessons
        • About One2One Lessons
      • Modes of Study >
        • Online Learning Options >
          • Code of Practice for Online delivery
          • What is Live Online Learning?
          • What is Mixed Mode Learning?
          • What is Hybrid Learning?
      • Language levels >
        • How quickly can you improve your English?
      • Tutorials
      • Prices
    • E-Learning Programmes >
      • How to join E-Learning
      • E-Learning Enrolment Form
      • Troubleshoot e-learning
    • English for Exams >
      • Exam preparation lessons
    • English for Under 18s >
      • Junior Holiday Programme
      • Junior Group programme
      • Junior One2One Programme
      • Junior Two2One Programme
      • Junior Three2One Programme
    • English for Corporate Clients >
      • Corporate client enrolment form
      • Corporate Learner needs analysis
      • ONA Organisational needs requirement form
    • English at Home
  • Teacher Training
    • The CELTA Course >
      • How to apply for the CELTA >
        • CELTA Application Form
        • CELTA Pre Interview Task
        • CELTA application fee
        • CELTA Terms and Conditions
      • CELTA dates and fees
      • CELTA delivery modes >
        • The Mixed Mode CELTA
        • The Face2Face CELTA
        • The Online CELTA
      • CELTA Open Day >
        • Book a CELTA open day
      • CELTA interview >
        • CELTA interview
        • CELTA at interview checklist
        • CELTA at interview task
        • Interviewer's checklist
      • CELTA feedback >
        • CELTA mid course feedback form
        • CELTA End of Course Feedback Form
    • The Delta Course >
      • Delta enquiry form
      • Grievance procedure
      • Plagiarism In Delta Module 2
      • Delta T&Cs
      • Delta Candidate agreement
    • CPD courses
  • Examination Centre
    • How to book your Exam >
      • Exam Entry Form
      • Exam entry for U18s - Parental Consent Form
      • Group Entry for Exams
      • Enquiry for group exams
    • Cambridge Exams >
      • Exam Dates
      • Exam Fees
      • Computer based Exams
      • Peripatelic Exam Dates
      • Exam Safety & Security
      • Pretesting
    • Trinity Exams >
      • Trinity English Exams
      • Trinity Exam fees
      • Trinity SELT
    • Delta Exams >
      • Delta Entry Form
    • Information for Exam Candidates >
      • Notice to Candidates
      • Exam Safety Notice for Candidates
      • Useful Tips for your Exam
    • Information for Examiners >
      • Examiners
    • Our Examination Centre
  • Other lessons
    • Modern Foreign Languages >
      • Foreign Language Lessons Online
    • Subject lessons
    • T&Cs_Other.Lessons
  • Contact us
    • The Elh Office via Zoom
    • Elh Office opening hours
  • Pay
    • The Course Fee
    • The Examination Fee
    • The Registration Fee
    • The Visa Admin Fee
    • The Booking fee