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Emergency Plan

Emergency plan (W2- part of documentation 46)
Background information
This document aims to provide some guidance on producing an emergency plan (sometimes referred to as a critical incident policy) to help
staff respond effectively to a range of emergency situations that could occur, in or away from the teaching premises, during and outside lesson
times. Unlike a business continuity plan, which focuses on continuing the operations of the business until it can return to normal, an emergency
plan focuses primarily on the safety and protection of life, preservation of assets and dealing with the human aftermath of the emergency. The
plan should document comprehensive procedures for handling a security or safety emergency on the premises, on excursions or leisure
activities, in the vicinity of the institution, in student accommodation or maybe where students socialise. These procedures should include the
means of verifying the whereabouts and safety of students, group leaders and staff, and communication with group leaders, staff, students,
their parents, and representatives. The plan may also include dealing with the media.
Involve all staff throughout the planning process to gain their support and input, this would include consulting facilities teams at each centre or
premises. If you share space in a premises, coordinate your plan with those of your neighbours and your local council, to make sure it is
compatible. Use risk assessments to help to produce the plan; it is the process of thinking about what risks exist and how you can
reduce/minimise them that is valuable. As the emergency plan must be applicable to a wide range of potential situations, thinking about what
these situations might be is a good starting point. Ask the question 'What can we do to help students and staff stay safe in these situations?' A
comprehensive individual plan is not required for every possible eventuality but procedures in the plan should be applicable to a wide range of
potential situations, including serious injury to a student or member of staff, significant damage to school property, criminal or terrorist activity,
severe weather, fire, public health incidents or the effects of a disaster in the local community.
If the plan has been written for a group of schools, or for a school with multiple premises, additional information may be required to
personalise it with site-specific information for each individual centre.
How much of this policy do I share and with whom?
The whole plan must be known by all staff and relevant elements known to students. Staff should receive the whole policy at induction and
through regular refresher briefings and training. Details about the plan can also be incorporated into or referenced in the staff handbook.
Depending on the relevance of the content, hosts, group leaders and others may need to receive, in writing, key information that concerns
them. Students will benefit from knowing some key elements, probably in simplified and age-appropriate text, so that they know what's
expected of the staff around them, what they should do in an emergency and how they can stay safe. Details of this can once again be given
at induction and included into the student handbook.
Format of this guide.
This document is designed to help you prepare a suitable emergency plan for your ELT organisation (University, College, School, Academy),
for ease of use referred to as “school”. It lists the minimum sections that must be included. This list is not supposed to be a definitive list.

According to your situation, you may wish to add additional sections and information. Each area has associated questions and notes. By
responding to these questions and notes, you can produce content that is appropriate for your organisation. Further information on emergency
planning can be found via the weblinks in appendix A.
Format and accessibility of the emergency plan
The format of the plan should match that of your organisation's other policy documents. However, even though you will have promoted the
content of the plan as much as possible and provided training, remember that the plan may still be needed for reference when an emergency
occurs, and staff are already stressed and looking to quickly find out what they need to do. It must therefore be easily accessible to all staff and
be written using plain English, to make it as easy to read as possible. Some things to consider:
 A good content page or index, with page references helps
 Use bullet points wherever possible or tabulated information
 Flow diagrams or other illustrations may be useful
 Templates for recording information or quick reference guides can be added as appendices.
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  • Home
    • About: >
      • English Language House >
        • The ELH Story
        • News and Views
        • Working with ELH >
          • English Language Teacher
          • CELTA Trainer
          • Examiner
          • Invigilator for exams
      • Milton Keynes >
        • Accommodation in MK
      • The Open Examination Centre
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      • Our Students >
        • Gallery >
          • at StudyWorld 2017
        • New Student Induction >
          • Student Welcome Pack
          • New Student Quiz
          • How to log into your email
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        • Progress tests >
          • Progress test T4
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          • IELTS Hurdle test
      • Our Teachers and admin staff >
        • New Staff induction
        • Information for Elh Staff >
          • How to conduct a New Student Induction
      • Our Social Programme >
        • Milton Keynes 50th Birthday
        • Play your Shakespeare
        • What's on next
      • Our newsletter
    • How we work >
      • With Agents >
        • How to join ELH as an agent >
          • Agent Application form
          • Agent T&Cs and Agreement
          • Agent Annual Renewal Form
        • How to introduce a student to ELH >
          • Entry procedure for Sts via Agent
          • Student Introduction Form:
          • Student Entry Journey via Agent
      • With Companies and Schools >
        • Courses for groups
        • Training provision for schools
      • With Homestay providers >
        • How to Join our Homestay Providers
        • Homestay Provider Application Form
        • Homestay Provider Annual Renewal Form
        • Homestay availability
        • Homestay Provider Questionnaire
      • With students >
        • St self evaluation of learning
        • Code of Conduct
        • Complaints procedure
        • Complaint Form
        • Rules for f2f Students
        • Location and health declaration form
        • Disclaimer - Covid 19
      • With_ staff
      • Index of docs
    • Directions to ELH
    • Accommodation >
      • Accommodation Form
    • Information for Parents >
      • Care of Under 18s
      • Welfare policy for Under 18s
      • parental consent form
    • Information for Students >
      • How to book your lessons
      • Student Challenge
      • Try before you buy
      • Offers and Discounts
    • Why study with ELH? >
      • What we Offer
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      • NEW Student Registration Form
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        • T&Cs for Online
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        • T&Cs4 Students living in homestay accommodation
      • Policy documents
    • English Programmes >
      • Class Description
      • FREE Courses and how to join >
        • Free class booking form
        • Free Class Level test
        • Orientation for free classes
        • Free Class Dates: >
          • Free Classes Oct, to Dec.
          • Free Classes March to May
          • Free Classes June to Aug.
          • Free Classes July to Aug.
          • Free Classes Sept. to Oct.
      • Types of Lessons >
        • About Group Lessons
        • About Three2One Lessons
        • About Two2One Lessons
        • About One2One Lessons
      • Modes of Study >
        • Online Learning Options >
          • Code of Practice for Online delivery
          • What is Live Online Learning?
          • What is Mixed Mode Learning?
          • What is Hybrid Learning?
      • Language levels >
        • How quickly can you improve your English?
      • Tutorials
      • Prices
    • E-Learning Programmes >
      • How to join E-Learning
      • E-Learning Enrolment Form
      • Troubleshoot e-learning
    • English for Exams >
      • Exam preparation lessons
    • English for Under 18s >
      • Junior Holiday Programme
      • Junior Group programme
      • Junior One2One Programme
      • Junior Two2One Programme
      • Junior Three2One Programme
    • English for Corporate Clients >
      • Corporate client enrolment form
      • Corporate Learner needs analysis
      • ONA Organisational needs requirement form
    • English at Home
  • Teacher Training
    • The CELTA Course >
      • How to apply for the CELTA >
        • CELTA Application Form
        • CELTA Pre Interview Task
        • CELTA application fee
        • CELTA Terms and Conditions
      • CELTA dates and fees
      • CELTA delivery modes >
        • The Mixed Mode CELTA
        • The Face2Face CELTA
        • The Online CELTA
      • CELTA Open Day >
        • Book a CELTA open day
      • CELTA interview >
        • CELTA interview
        • CELTA at interview checklist
        • CELTA at interview task
        • Interviewer's checklist
      • CELTA feedback >
        • CELTA mid course feedback form
        • CELTA End of Course Feedback Form
    • The Delta Course >
      • Delta enquiry form
      • Grievance procedure
      • Plagiarism In Delta Module 2
      • Delta T&Cs
      • Delta Candidate agreement
    • CPD courses
  • Examination Centre
    • How to book your Exam >
      • Exam Entry Form
      • Exam entry for U18s - Parental Consent Form
      • Group Entry for Exams
      • Enquiry for group exams
    • Cambridge Exams >
      • Exam Dates
      • Exam Fees
      • Computer based Exams
      • Peripatelic Exam Dates
      • Exam Safety & Security
      • Pretesting
    • Trinity Exams >
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    • Delta Exams >
      • Delta Entry Form
    • Information for Exam Candidates >
      • Notice to Candidates
      • Exam Safety Notice for Candidates
      • Useful Tips for your Exam
    • Information for Examiners >
      • Examiners
    • Our Examination Centre
  • Other lessons
    • Modern Foreign Languages >
      • Foreign Language Lessons Online
    • Subject lessons
    • T&Cs_Other.Lessons
  • Contact us
    • The Elh Office via Zoom
    • Elh Office opening hours
  • Pay
    • The Course Fee
    • The Examination Fee
    • The Registration Fee
    • The Visa Admin Fee
    • The Booking fee